Commercial Doors FAQs

As an architect or builder, choosing the perfect commercial garage door is essential for aesthetics as well as proper functionality. Since commercial doors covering large building entrances are used frequently, having a non-functioning or poorly operational garage door is very frustrating, inconvenient, and a possible safety hazard. In the FAQs below, you will find answers to many common commercial garage door problems. For terminology assistance, check out our Glossary of Garage Door Terms

If you do not find the answers to your questions, contact us at ask.amarr@amarr.com. We are here to help!

General

What is the best commercial garage door for my application?

Commercial needs for a new garage door are determined mostly by project specifications and budget. An auto dealership might specify a more expensive Aluminum Full View Door to show off the cars in the building while an industrial manufacturing facility might want an extra-heavy duty 20 gauge pan door to handle heavy usage and potential for damage.

Specifications requiring energy efficiency, air infiltration, wind load, daylighting or views can greatly affect and limit product options in the budget available for the project. Amarr has a wide variety of products to meet these specifications at your budget needs.

Does Amarr offer custom or larger doors sizes?

Yes. Commercial doors are available in widths up to 32’2' and in heights up to 30’1”.*
*Not all door models are available in this range of widths and heights.

My warehouse has very little space (headroom) above the door. What is the minimum headroom required to operate a sectional door?

Standard headroom applications require 12" to 18" of space between the bottom of the opening header and the unobstructed ceiling. However, Amarr specializes in custom-built applications. A variety of special track options are available and makes it possible for many unusual garages to be fitted with doors. By using low-headroom track, it is possible to install a door with a garage door opener in an area that has as little as 9-1/2" of headroom.
Other special track applications include:

  1. Vertical lift track, for use in applications with high ceilings and the garage door has room to lift straight up.
  2. Follow-the-roof pitch track, which is used when the ceiling of the garage is pitched at the angle of the roof, making it desirable for the door to follow the same angle, thus providing additional overhead room.
  3. Hi-lift track, which is used when there is additional vertical space between the door and ceiling, but a portion of the door must still retract to a horizontal position.

Do I need to have the windows at the top of the garage door?

Windows can be placed in any section of the door layout. For commercial doors, windows typically start in the 3rd section from bottom when in just one section, or all intermediate sections when used for natural lighting.

Can I buy directly from Amarr?

No, Amarr only sells to the wholesale channel of garage door dealers and to on-line and in-store retailers. A business owner can buy an Amarr garage door through any of those outlets.

Are Amarr garage doors "Made in USA"?

Yes!

The following Amarr garage doors are compliant with the Federal Trade Commission "Made in USA" standards and with section 1605 of the American Recovery and Reinvestment Act of 2009:

  • Commercial Sectional Steel doors: Amarr 2432, 2731, 2002/2012/2022, 2402/2412/2422, 2502/2512/2522, 2042 2742, 2741, 2747, 3040 and 2743.
  • Commercial Sectional Aluminum doors: Amarr 3552 and 3582
  • Amarr Commercial Rolling Steel doors: Slat (4000/4010/4020/4030), Insulated Slat (4100/4110/4120/4130), Fire (4200/4210), Grilles (4310/4320/4330), Counter (4400/4401/4410/4411/4420/4421), Counter Fire (4500/4501/4510/4511)

How do I measure for a garage door?

Click here for step-by-step instructions on how to measure for a garage door.

Energy Efficiency

Why should I choose an insulated door?

A garage door opening is typically the largest opening on a company building. Insulated doors will help to reduce the transfer of heat or cold air into your garage. This is important for a number of reasons:

  1. If your garage is attached to your home or business, unconditioned hot or cold air in the garage can travel through the doorway to the condition space in your business. An insulated garage door will reduce the transfer of air from the outside to the inside.
  2. If you use your have garage doors in workspace spaces of your business, comfort will be a top priority. An insulated garage door will help keep the temperature in the garage area within a narrower temperature range as compared to the extreme range of the outside temperature.
  3. If your garage is below another room in your building, air can travel through the ceiling of the garage area into the floor of the rooms above. An insulated door will keep temperatures in the garage area fairly stable to reduce the temperature fluctuation in the rooms above.
  4. An insulated garage door is generally quieter and has a more attractive interior than a non-insulated door.

I've been comparing R-values of various doors and am surprised at the variance among them. Can you explain this?

R-value is a measure of thermal resistance used in the building and construction  industry. Specifically, R-value is thermal resistance to heat flow.

The higher the R-value number, the better the insulating properties of the material. However, an R-16 value is not twice as good as an R-8 Value. R-16 does not offer twice as much thermal resistance or twice the energy savings of an R-8 value. A value of R-16 offers a 5% reduction in heat flow and a 5% improvement  energy efficiency than a value of R-8, not 50%.

No matter the R-Value, an insulated garage door will reduce the amount of heat flow and improve energy efficiency of a home or business.

Steel Garage Doors

Why would I choose a steel garage door?

Steel garage doors offer strength, security, energy efficiency and the best value. Due to advanced manufacturing, steel garage doors are less costly than other types of garage doors and are offered in a variety of designs and colors to enhance your home or business. Amarr steel garage doors are pre-painted in a variety of colors, providing home and business owners peace of mind protection with multi-year to lifetime paint finish warranties.

Is 25 gauge steel thicker than 24 gauge steel?

No. The lower the gauge number, the thicker (and stronger) the steel.

What colors are available in Amarr steel garage doors?

Each Amarr commercial collection of steel garage doors has its unique color palette. Commercial  color offering is: Commercial White, Sandtone, Commercial Brown, Commercial Black, Commercial Gray.

What if I'd like to purchase an Amarr steel door, but need a color other than those you offer?

Amarr Color Zone is a custom paint program that allows you to choose from more than 700 Sherwin-Williams SnapDry™ colors for our steel doors. Your chosen color is factory-applied as a top coat to give the door one more layer of protection from the elements. Color Zone doors carry the same warranty as any standard color Amarr door.

Doors can also be painted after installation. All Amarr steel doors are pre-painted with a factory-applied baked-on coating that is suitable for repainting. Amarr doors will accept a wide variety of commercially available latex exterior paints, when applied in accordance with the paint manufacturer's recommendations. Do not use oil-based paints. Painting of an Amarr steel door voids the Paint Finish Warranty.

What color is the interior of a steel garage door?

The interior of all single, double and triple-layer doors is white, regardless of the exterior color.

Aluminum Garage Doors

Does Amarr offer “full view” style aluminum and glass doors?

Yes, the Amarr 3552 (commercial) aluminum full view doors and Amarr 3582 MultiView doors are available with anodize, powder coat or high-performance PVDF finish options.

I see you have different paint options in PVDF and Powder Coat. Please explain more about the PVDF and powder coat finish options for your aluminum products?

PVDF Finish

Amarr high-performance polyvinylidene fluoride (PVDF) coating (commonly referred to as Kynar®) is well known in the architectural community and highly regarded for its resistance to color fade and corrosion. We can match and produce almost any custom or RAL PVDF color in-house in shorter lead times vs powder coat.

PVDF coatings offer the flexibility to select nearly any color, while shielding against aging, weathering, and pollution. It also has good coating hardness while providing impact and abrasion resistance, making it a good choice for homes, storefront, docks, or other high-traffic areas.

Powder Coat Finish

Powder coating is a dry film process using finely ground particles of pigment and resin which are electrostatically charged and sprayed onto the surface to be coated. The charged powder particles adhere to the surface and are held there until melted and fused into a uniformly flowing coating in a cure oven. All powder coat paints are formulated and created by the manufacturer at their facility which does not allow for custom in-house blending of powder coatings limiting color options and increasing price and lead time compared to liquid PVDF paint matches.

Powder Coat finishes have excellent hardness and provide impact and abrasion resistance, making it a good choice for homes, storefront, docks, or other high-traffic areas.

What is “anodized” finish on your aluminum doors?

Anodizing is the process of electrochemically accelerating and controlling the oxidation of an aluminum substrate; creating an extremely hard, durable, and aesthetically pleasing coating on the aluminum surface. Anodized material has an extremely hard surface that is colorfast and mar resistant.

We use architectural Class I anodize coating which is a high performance anodize finish used primarily for exterior building products and other products that must withstand continuous outdoor exposure.

What are the strengths and limitations of the PVDF, Powder Coat, and Anodized finish options Amarr offers for their Aluminum door models?

PVDF Paint Strengths

  • Well known/specified in the architectural community as an exterior coating.
  • Color Retention (UV resistance)
  • Salt-spray resistance
  • Wide range of AAMA 2604 color options
  • Field touch-up / repainting capabilities
  • Small-batch and custom color capabilities - fast and cost effective

 

PVDF Paint Limitations

  • PVDF meets AAMA 2604 dry film hardness standards, but is less hard than powder coat.

 

Powder Coat Strengths

  • Excellent hardness and abrasion resistance

 

Powder Coat Limitations

  • Fewer AAMA 2604 color options (due to AAMA color and gloss retention requirements)
  • Touch-up and field repair difficult due to matching gloss levels
  • Custom color jobs are not cost effective due to minimum batch size and short shelf life
  • No in-house blending of powder coat. Longer lead time for samples and color matching

Anodize Strengths

  • Color stability
  • Hardness, durability, and abrasion resistance
  • Ease of maintenance

Anodize Limitations

  • Limited color choices
  • Difficult to touch up
  • Wide color range/tolerances due to natural variances in alloy & trace elements in aluminum
  • Alkaline materials such as cement and mortar can corrode an anodize finish if it dries on the surface

Can I buy an Amarr commercial Aluminum Full View garage door to match the trim on my company building?

Yes, many PVDF and powder coat finishes are available on Amarr Aluminum Full View garage doors. Custom color matches are available in PVDF. There are also 26 PVDF and 20 powder coat stock colors are available at our finisher. RAL classic colors are available in both PVDF and Powder with powder having a slightly longer lead time. Contact your local garage door dealer for details.

Are the Amarr Aluminum Full View Garage Doors available in a wind load area?

Yes, Amarr commercial 3552 Aluminum Full View garage doors are approved for certain wind load pressures. The ClearView strut system is the wind load reinforcement system used for these doors and do not limit any visibility through the full view windows. Please contact your local garage door dealer to confirm that wind load approval applies to your local area.

Can I install an Aluminum Full View Garage Doors inside my business as an interior door?

Yes, an Amarr commercial 3552 aluminum full view door is a great way to add visibility and privacy between rooms inside your home. Contact your local dealer for garage door hardware that would best suit your application.

Wind Load Garage Doors

What is Wind Load? And how do I know if my garage door needs to be a Wind Load door?

Wind affects all homes and businesses. If you are located in an area that is prone to strong winds, especially hurricanes and windstorms, you will need a garage door that is engineered to meet building code requirements. Your local professional garage door dealer/installer can determine the appropriate Wind Load door for your area.
Amarr distributes Wind Load approved garage doors for practically every door that we offer. A Wind Load door is simply an upgraded version of a door that has been structurally reinforced to meet the specific building codes in your area.

Do you have impact windows available?

Yes, Amarr offers impact windows in the commercial Amarr 2432.

How do I find and choose a garage door dealer/installer?

Amarr provides a Dealer Locator on amarr.com to find garage door dealers/installers in your area. Proximity, 24 hour service, or dealer showroom available may be a factor in determining the right dealer for you. Other factors to consider may be insurance, lead safety certification, warranties, professionalism, references, as well as dealer service and support.

Garage Door Service and Repair

How do I know if my door is properly balanced?

There are several tests you can perform to tell if your door is balanced. Before testing your door, disengage you electronic opener.

  • Raise your door in 1' increments, and the door should stay in place.
  • When you lower the door, the door lowers in a controlled manner and doesn't slam down
  • When you raise the door, the door rises at a controlled pace.
  • When the door is fully-raised in the open position, the bottom of the door should be aligned with the bottom of the header of the door opening.

How do I know if my garage door can be repaired with a service call or if I just need to replace the garage door?

The best way to determine if a garage door can be repaired through service or needs replacement is to call a professionally trained garage door dealer near you. Depending on the issues, a door may just need servicing (like a 3,000 mile car oil service), a few new parts, a new section or a door replacement. Many times, the issue is not the garage door, but the garage door opener needs replacement or servicing.

I have damage in a section of my garage door. Can I replace just one of the sections, rather than the entire door?

Yes, you can replace just one section for most garage doors, depending if the model of garage door that you are replacing is still in production and is not a custom-design. Also, paint matching may be an issue as color variations can occur over time.

Why would my garage door need service?

A garage door raises and lowers with the assistance of springs. Broken and or worn springs will cause the door to be heavy and thus cause an extra load on the garage door opener. The extra load can be dangerous for reversing mechanisms and cause premature failure of the garage door opener. Having a technician check the garage door springs, rollers and garage door opener is good preventative maintenance for your garage door.

Installation

When I replace my existing door, can I keep my old track?

Amarr recommends replacing your track when you replace your door because each brand of garage door has been specifically designed to work with a specific type of track. In addition, replacing your track is an inexpensive way to insure that your entire garage door system is as safe as possible. By replacing your track you also ensure that your door warranty will apply, in the event that you have a problem.

Will my Amarr garage door dealer take down my old door?

Most garage door dealers will take down and haul away your old door, after the new door is installed for a small fee. Be sure your estimate from your dealer includes taking down and removal of the old door and reconnection of your garage door opener.

How long does installation of a garage door take a garage door dealer?

Professional garage door dealer/installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners or business owners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a trained garage door installer to handle the job for you. One of the other services a professional garage door dealer can provide is the disposal of your old garage door if you are replacing a door.

Do I need to reinforce my garage door if I am installing my own electric garage door operator/opener?

When installing a drawbar type electric garage door opener, the top section of the garage door must be reinforced with a strut and/or angle iron spanning the length of the top section.

Garage Door Openers

Should I purchase a new garage door opener or repair my old one?

Many garage door openers can be repaired and may be a less expensive option. However, there are times when opener replacement is recommended.

What is required for installing a drawbar type electric garage door operator/opener?

When installing a drawbar type electric garage door opener, the top section of the garage must be reinforced with a strut and/or angle iron spanning the length of the top section.

What is the difference between a chain drive, belt drive, screw drive and direct drive?

Garage door openers have different systems that open a garage door. A chain drive uses a chain as the mechanism to help open/close a door; a belt drive a belt mechanism; a screw drive a corkscrew rod; and a direct drive attached directly to the torsion bar to help open/close a garage door. Belt drive openers tend to be quieter than chain drive openers. Screw drive openers are known to require less adjustment over time. Direct drives take up less space in your garage.

What is the so unique about a DC garage door opener?

DC stands for direct current. This allows the opener to only run when it is in use opening and closing a garage door, resulting in additional energy efficiency for the home ro business. Additionally, DC openers have soft start and stop features to help smooth the travel of the door and cut down on noise.

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